Search results

The COVID-19 pandemic has exacerbated chronic disparities in income, employment and health-care access. Yet, little is known about how various sources of economic and emotional strain (i.e. caregiving, justice system involvement and documentation status) intersect during the pandemic. The purpose of this study is to understand how undocumented women in justice-involved families experienced the pandemic.

Surveys of 221 mothers of justice-involved youth examined differences between documented and undocumented parents in COVID-19 testing, health and economic concerns related to the pandemic and generalized anxiety.

The results revealed undocumented women were less likely to receive COVID-19 testing than documented women, despite no difference between the two groups in suspicion that they may have contracted the virus. Also, undocumented women were more concerned than documented women about losing a job, not having enough food, not having enough non-food supplies, not having access to basic utilities or internet, losing their usual childcare services and losing a loved one to COVID-19.

The findings highlight the vulnerability of justice-involved families who have an undocumented member and implications for long-term solutions to address these disparities are discussed.

Understanding how to predict and manage the spread of negative brand-relevant content is of critical concern to marketers. This paper aims to contribute to this understanding by building on existing anti-branding, brand hate and word-of-mouth literature to explore the factors that lead individuals to engage in the transmission of negative brand-relevant information via social media.

A two-phase exploratory design was used. The first stage involved an analysis of negative transmission via comments left on news and brand posts. The second phase of the research involved a series of 13 depth interviews with frequent social media users about their negative brand-relevant transmission behavior to add richness and depth to the findings from the passive observation in the first phase of the research.

The first phase of the research demonstrated that negative transmission can be both brand-related (e.g. driven by-product or service failure or corporate irresponsibility) and consumer-related (e.g. driven by self or social motives). The second phase of the research clarified that negative transmission often occurs in the absence of brand hate, particularly when it can be used as a covert method of self-enhancement for the transmitter via downward social comparisons.

Negative transmission as a form of anti-branding that is more strongly self-related (as opposed to brand) is established, progressing understanding and applications of contemporary media channels. Implications, including how brand-generated controversy and consumer reinforcement can be used to manage negative transmission, are offered.